🥇 1st place at Czech Contact Center Award 2019 in Technology category more information

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Realised calls

Phone assistant
with AI

Fully automatic solution for incoming and outgoing calls

Try call
with assistant

Real examples of calls
handled by the assistant

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Arranging a meeting

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Post-purchase evaluation

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What can the Phone assistant help you with?

Attends to your clients at any time

Operational time, vacations, or illnesses no longer have to impair your call center.

No waiting on line

The assistant can handle hundreds of parallel calls.

Reduction of call center load

The assistent reliably handles all usual calls and allows your operators to focus on more complicated ones.

Leading the conversation

The assistant works with closed questions but can also answer a range of open questions.

Understands what you say

The assistant recognizes key information in the call, like the type of request, contract number etc.

100 % stress toleration

Our assistant has no mood and professionally accepts everything the caller says.

notebook

Everything on-line, immediately
in your browser

The behaviour of the assistant can be observed
in a clear and simple web interface

Try our assistant now
with no registration

Example 1

Overpayment notification

This script demonstrates an operator informing the customer about an overpayment. Then it finds out how and where should the amount be returned.

Example 2

Travel insurance

One of the more complex scripts shows an incoming call to an insurance company allowing to arrange a travel insurance.

Example 3

Transportation company

The scenario represents a call to a transportation company. It is possible to select the language of communication and then find the shipment based on its number or to find a depot.

Example 4

Insurance company

A scenario from an insurance company portfolio that informs the existing customers about a new product.

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operator

Our assistant will call you within 10 seconds

What you find in the call

Select the country where you travel, date, number of days and the type of transport. Then you are informed of various types of insurance and their costs.

Find

package Package
or
package Depot
+420

Using our assistant reduces the costs of a call and simplifies the lives of your operators

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SAVING WAGE COSTS

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HIGHER SATISFACTION, LOWER FLUCTUATION

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WORK SPACE SAVINGS

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EQUIPMENT SAVINGS - PC, SOFTWARE

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NO VACATIONS

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NO ILLNESSES

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AVAILABLE 24 HOURS A DAY

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NO WORK SHIFTS OR PAUSES

Do you want to know more?

Integrations

Easy integration with CRM systems
and telephone exchanges

integration integration integration integration
clients
PBX
operator
User Interface
CRM / database
Voicebot
SIP
API

References

GENERALI
"Thanks to the cooperation with Vocalls, we were able to inform our clients in an incredibly short time."
Miluše Zahradníčková

Miluše Zahradníčková

GENERALI

CITROEN - INTENSYS
‘’Absolutely trouble-free collaboration and professional approach. Thanks to the entire Vocalls team.”
Martin Sefl

Martin Sefl

CITROEN - INTENSYS

BESINS HEALTHCARE
“Vocalls helped us solve personnel problems on our info line and cut costs.”
Daniel Ghozzi

Daniel Ghozzi

BESINS HEALTHCARE

Our partners

Newton Technologies
Feedyou
CISCO
OpenOne
Google
Daktela
Mluvii
Geenea
Mental health and wellness social bots
Anabix CRM
award

1st pace at Czech Contact
Center Award 2019

Organizer: ADMEZ

Show more

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Tel: +420 910 128 186

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